Talking about a project that failed
6 min read · Updated 12 October 2026
"Tell me about a project that didn't go well" is a question about judgement, not failure. They want to see what you learned and what you changed.
A four-part answer
- Context. One sentence on the project and your role.
- What went wrong. Specific, and owned by you.
- What you did. How you responded at the time.
- What changed. What you do differently now.
Worked answer: a launch that slipped
"I led design on a checkout redesign that shipped six weeks late because I didn't test the address form with real users early. We fixed it after launch. Now I test the riskiest screen in week one, before anything is polished."
Worked answer: research nobody used
"I ran a month of interviews and wrote a long report that the team didn't read. Since then I share findings weekly in a short message, and the team asks for the next one."
What to avoid
A failure that's secretly a strength ("I work too hard"), or one that blames someone else.
Keep prep notes next to the interview
See the trackerWrite your stories down once in the tracker and reuse them for every panel.